MPWZ is one of the electricity boards that supply power supply in Indore and Ujjain. It is a wholly owned Government of Madhya Pradesh Corporations under company’s act, 1956. It provides retail power supply on behalf of Madhya Pradesh State electricity Board in the area of Ujjain and Indore. It aims to achieve efficiency gains, commercially viable, progressively self-sustainable and less government dependent. It also aims to provide qualitative services and economical tariff to its customers. The electricity plan anyone would opt for may also include metering, billing, collection, identifying the shortcomings and improvements to be made. It encompasses an area of 77021 kms of HT and 137105 km of LT distribution network.
Its vision statements include
Its Mission Statements include
Its Values include:
One can dial 24*7 helpline number 1912 to reach the customer care executive of MPWZ for any queries and complaints.
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1. How to pay the electricity bill online?
In order to pay the electricity bill online,
2. How to download a duplicate copy of my bill?
To view or download a duplicate copy of your bill, you have to visit https://mpwzservices.mpwin.co.in/westdiscom/home, enter IVRS number and click on view and pay the energy bill.
3. What are the eligibility criteria for getting a connection?
4. How to increase sanctioned load?
For increasing the sanctioned load, you have to apply to the concerned distt. Centre/ subdivisional office.
5. What is the procedure of billing?
Bill is issued monthly.
6. How to lodge a complaint?
In case of power supply failure, you can contact the nearest fuse of the call center.