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Frequently Asked Questions

A Credit Card is a plastic card issued by a financial institution which offers a line of credit to the customer to purchase goods/services. This line of credit comes with a limit which allows a customer to consume up to a specific amount, set by the financial institution.

A Debit Card allows you to withdraw money deposited in your bank account. Hence, the money that is being used is deducted from your bank account. However, a Credit Card is a form of Credit which is not related to your Personal bank accounts.

An equated monthly instalment (EMI) is the amount of money that is paid back to the lender on a monthly basis. It is essentially made up of two parts, the principal amount and the interest on the principal amount equally divided across each month in pre-decided tenure.

A Credit Card statement is issued by the bank at the end of the billing cycle. It presents a summary of all the transactions you have made during the billing period.

A credit card balance is the amount of money you owe to the credit card company. It is mentioned in the credit card statement

Yes, you can deactivate your card by contacting the Customer Care Service or your home branch.

Credit cards help you to make easy purchases. When you make a purchase with a credit card, you are essentially borrowing money from the bank.

You can use a credit card in numerous ways, including purchasing any goods or services on credit. Also you can convert your bill into easy, affordable monthly instalments(EMIs).

Your credit card issuer will provide you with a monthly billing statement that outlines all your transactions, the total amount owed, and the payment due date. This statement can be accessed through multiple channels:

  • - Online Banking: Log in to your card issuer's online banking portal to view and download your latest credit card statement.
  • - Mobile App: Many card issuers offer a dedicated mobile app where you can access your billing information and statements.
  • - Physical Statement: Your card issuer may also send you a physical copy of the statement to your registered mailing address.

Your credit card statement will typically include the following details:

  • - List of all transactions made during the billing cycle
  • - Total amount due for the current billing period
  • - Minimum payment required by the due date
  • - Interest charges and any other applicable fees
  • - Rewards or cashback earned during the cycle

When it's time to settle your credit card dues, you have several convenient payment options:

Online Banking or Mobile App:

  • - Log in to your card issuer's online banking platform or mobile app.
  • - Navigate to the credit card section and select the "Make Payment" or "Pay Bill" option.
  • - Enter the payment amount and your bank account details to complete the transaction.

Automatic Bill Pay:

  • - Set up automatic bill payments from your bank account to ensure you never miss a due date.
  • - Your card issuer will automatically deduct the minimum or full payment amount from your bank account on the specified date.

Over-the-Counter Payment

  • - Visit your card issuer's bank branch and make the payment in cash or by cheque.
  • - Obtain a payment receipt for your records.

Payment Gateways

  • - Use third-party payment gateways like Paytm, Google Pay, or PhonePe to make your credit card payment.
  • - These platforms offer the convenience of making payments from the comfort of your home.

When you need to reach out to your credit card provider's customer support, you have a few options:

  • Dial the Customer Care Number
  • - Locate the 24/7 customer care number for your credit card issuer, usually mentioned on the back of your card or their website.
  • - Call the number and follow the interactive voice response (IVR) system to connect with a customer service representative.
  • - Be prepared to provide your card details, personal information, and a brief description of your inquiry or concern.

Reach Out via the Mobile App

  • - Many credit card issuers have dedicated mobile apps that allow you to access customer support.
  • - Log in to the app and look for the "Contact Us" or "Customer Service" section.
  • - You may be able to initiate a chat, email, or even a call with a support executive directly from the app.

Visit the Branch

  • - For in-person assistance, you can visit the nearest branch of your credit card issuer.
  • - Speak to the customer service representative at the credit card desk and they'll be happy to address your queries.

Here are the customer care numbers for some of the leading credit card issuers in India:

Card Issuer Customer Care Number
SBI 18001801290
American Express 18004191414
HDFC Bank 18004254332
ICICI Bank 18001024242
Citibank 18602102484 (for resident Indians)
+912249552484 (for people outside of India)
Standard Chartered Bank 18003451000 or 18003455000
011-39404444 or 011-66014444 (for people residing in Noida and Gurgaon)
RBL Bank 18001238040
Axis Bank 18004195959

Whether you need to report a lost or stolen card, inquire about your account details, or resolve any other credit card-related issues, don't hesitate to reach out to your card issuer's customer support team. They are there to assist you and ensure a seamless credit card experience.

In the digital age, where everything is just a click away, some credit card enthusiasts still prefer the personal touch of an offline application. If you're one of them, fear not - the traditional route is alive and well.

Grab Your Documents and Head to the Bank

  • - Gather your identity proof (Aadhaar, PAN, passport), address verification (utility bills, rental agreement), and income documents (salary slips, bank statements).
  • - Visit your nearest bank branch during business hours.
  • - Approach the credit card desk and let the friendly staff know you're ready to apply.

Fill Out the Form

  • - The bank representative will hand you the credit card application form - no online forms here.
  • - Carefully fill out your personal details, employment information, and income specifics.
  • - Double-check everything before submitting the form and supporting documents.

Sit Back and Wait for the Verdict

  • - The bank will review your application and documents to assess your creditworthiness.
  • - If they need any additional information, they'll be in touch.
  • - Once the review is complete, you'll receive the good news (or not-so-good news) about your application status.

In case of approval, your shiny new credit card will be delivered to your doorstep within 7-10 business days. Prefer the personal touch? The offline route is your golden ticket to credit card bliss.

Types of Credit Card

From rewarding your everyday spending to enabling seamless travel experiences, the world of credit cards has something for everyone. Let's dive into the diverse range of credit card options available in India.

Cashback Credit Cards

Earning rewards on your purchases is the primary appeal of cashback credit cards. These cards offer a percentage of cashback on your eligible transactions, effectively reducing the overall cost of your purchases.

Fuel Credit Cards

For frequent drivers, fuel credit cards are a game-changer. These cards provide discounts or cashback on fuel purchases at various petrol pumps, helping you save on the rising fuel costs. Some fuel credit cards also offer additional perks like complimentary roadside assistance and vehicle maintenance discounts.

Dining Credit Cards

If you're a foodie at heart, dining credit cards are designed to cater to your culinary adventures. These cards offer reward points, discounts, or exclusive privileges at a wide range of restaurants, cafes, and fine-dining establishments, ensuring you make the most of your dining experiences.

Shopping Credit Cards

Elevate your shopping experience with dedicated shopping credit cards. These cards provide bonus reward points or discounts on purchases made at partner retail stores, both online and offline. You can then redeem your accumulated rewards for gift vouchers, merchandise, or statement credits.

Movie Credit Cards

For the cinema enthusiasts, movie credit cards offer exclusive benefits such as discounted movie tickets, complimentary popcorn or beverages, and access to special screening events. These cards cater to the needs of avid moviegoers, providing them with a more enjoyable and cost-effective cinematic experience.

Travel Credit Cards

These cards reward you with air miles or points for your travel-related spending, which can be redeemed for flights, hotel stays, upgrades, and other travel-related benefits. They also often come with perks like airport lounge access and travel insurance.

Business Credit Cards

Designed specifically for entrepreneurs and small business owners, business credit cards offer a range of features tailored to their unique needs. These cards provide enhanced expense management tools, employee cards, and specialized rewards programs to help businesses streamline their financial operations.

Eligibility Criteria for Credit Card Application

To apply for a credit card in India, you must meet certain eligibility criteria set by the card issuers. These requirements help banks assess your creditworthiness and ability to repay the borrowed funds. While the specific criteria may vary slightly across different banks and credit card types, some common eligibility factors include:

It's important to note that meeting the eligibility criteria does not guarantee approval, as issuers may consider additional factors like your credit history, income stability, and overall financial profile. Providing accurate and complete information during the application process is crucial to increase your chances of approval.

Documents Required to Apply for a Credit Card

When applying for a credit card, banks and financial institutions require certain documents to verify your identity, income, residential address, and other details. Having these documents ready can help streamline the application process and increase your chances of approval. The commonly required documents include:

Note that additional documents may be required in certain cases, such as a No Objection Certificate (NOC) from your employer or proof of business vintage for self-employed individuals. It's always best to check with the specific bank or financial institution for their exact document requirements before applying for a credit card.

How to Apply for a Credit Card Online

At EaseMyDeal, we offer multiple convenient ways to apply for a credit card online, making the process seamless and hassle-free. Whether you prefer using our website, mobile app, or WhatsApp, we've got you covered.

Apply on EaseMyDeal Website

Apply on EaseMyDeal App

Apply on EaseMyDeal WhatsApp

Whichever application method you choose, our dedicated team is available to assist you throughout the process, ensuring a seamless and convenient experience.

How to Check Credit Card Application Status

After submitting your credit card application, it's natural to be eager to know the outcome. Fortunately, most banks and financial institutions provide multiple ways for applicants to check the status of their credit card application. Here are the common methods:

Check Status Online

Check via Mobile App

Call Customer Care

Check via SMS

It's important to note that processing times for credit card applications can vary depending on the bank and the completeness of the information provided. If your application is approved, the bank will typically send you the credit card within 7-10 working days. In case of rejection, the bank will provide the reasons, allowing you to address any issues and reapply if necessary.

Advantages of Using a Credit Card

In today's fast-paced world, credit cards have become an integral part of everyday life. Beyond the convenience they offer, these financial tools come with a host of features and benefits that can enhance your spending experience. Let's take a closer look at what credit cards have to offer.

Earn Rewards for Your Spending

Save Money with Discounts and Offers

Flexible Financing Options

Comprehensive Protection and Assistance

Build a Strong Credit History

With a wide range of credit cards catering to diverse lifestyles and spending habits, the opportunities are endless. Whether you're a frequent traveler, a gourmet enthusiast, or simply seeking financial convenience, there's a credit card that can cater to your specific needs and preferences.