Himachal Pradesh is a mountainous state with a population of around 75 lakhs. It has altitudes ranging from 350 meters to 6975 with climate conditions varying from semi-tropical to semi-arctic. Electric supply at the time of formation of the city was available in the capitals of erstwhile princely states but today, it has achieved to provide power supply in all areas of Himachal Pradesh, not the only power supply, but uninterrupted power supply. The best thing about the Himachal Pradesh state electricity board is that it ensures an uninterrupted power supply in the whole state of Himachal Pradesh including villages. The Power is being supplied through Transmission, sub-transmission, and distribution lines. It provides a power supply at the lowest tariff in the country. It achieved the unique distinction of 100% metering, billing, and collection.
Its vision is to be one of the most admired and reliable generating utilities in India to cater to the increasing demand at an economical cost by adopting best industry practices, thereby creating value for customers. It even aims to continue to provide 24*7 power supplies. Its mission is to remain the status of the biggest provider of reliable and economical power in Himachal Pradesh. It aims to provide POWER TO ALL on demand. It aims to achieve 100% rural electrification infrastructure.
One can dial 24*7 helpline number 18001808060 to reach the customer care executive of HPSEBL for any queries and complaints.
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1. How to pay the electricity bill online?
In order to pay the electricity bill online,
2. How to download a duplicate copy of bill?
To download a duplicate electricity bill, you have to click on app.hpseb.in/BillViewApp/, enter the consumer id and click on search.
3. What are the possible reasons to get the application rejected?
4. What could be the reasons for meter change?
5. Can Meter be replaced?
Yes, it can be replaced if a meter is burnt, damaged, or consumer claims.
6. What if I have not paid the bill?
A disconnection notice will be given to the customer and within 15 days connection will be disconnected temporarily.
7. How to apply for disconnection of connection?
You have to visit Electrical Sub-division and submit documents like Id proof, Last Paid Bill along with the application form.
8. Can a customer apply for the same meter after surrendering the current meter?
No, the customer has to apply for a new connection which will be with a new meter and account number.
9. Where to complain against corruption/harassment?
Executive Director(Personnel), HPSEBL, Shimla-4.